# Support

- [常见问题](https://help.listly.io/docs/zh-hans/support/faq.md)
- [1. 付款与退款说明](https://help.listly.io/docs/zh-hans/support/faq/1.-fu-kuan-yu-tui-kuan-shuo-ming.md)
- [付款失败了怎么办？](https://help.listly.io/docs/zh-hans/support/faq/1.-fu-kuan-yu-tui-kuan-shuo-ming/fu-kuan-shi-bai-le-zen-me-ban.md)
- [可以只订阅一个月吗？](https://help.listly.io/docs/zh-hans/support/faq/1.-fu-kuan-yu-tui-kuan-shuo-ming/ke-yi-zhi-ding-yue-yi-ge-yue-ma.md)
- [付款后可以获取收据或发票吗？](https://help.listly.io/docs/zh-hans/support/faq/1.-fu-kuan-yu-tui-kuan-shuo-ming/fu-kuan-hou-ke-yi-huo-qu-shou-ju-huo-fa-piao-ma.md)
- [\[月度订阅\] / \[年度订阅\]](https://help.listly.io/docs/zh-hans/support/faq/1.-fu-kuan-yu-tui-kuan-shuo-ming/yue-du-ding-yue-nian-du-ding-yue.md)
- [我订阅了一年，如何取消？](https://help.listly.io/docs/zh-hans/support/faq/1.-fu-kuan-yu-tui-kuan-shuo-ming/wo-ding-yue-le-yi-nian-ru-he-qu-xiao.md)
- [2. 账户 / 注册 / 注销](https://help.listly.io/docs/zh-hans/support/faq/2.-zhang-hu-zhu-ce-zhu-xiao.md)
- [我的账户被封禁了，是什么原因？](https://help.listly.io/docs/zh-hans/support/faq/2.-zhang-hu-zhu-ce-zhu-xiao/wo-de-zhang-hu-bei-feng-jin-le-shi-shen-me-yuan-yin.md)
- [如何删除我的账户](https://help.listly.io/docs/zh-hans/support/faq/2.-zhang-hu-zhu-ce-zhu-xiao/ru-he-shan-chu-wo-de-zhang-hu.md)
- [我订阅了一年，如何取消？](https://help.listly.io/docs/zh-hans/support/faq/2.-zhang-hu-zhu-ce-zhu-xiao/wo-ding-yue-le-yi-nian-ru-he-qu-xiao.md)
- [3. 订阅方案](https://help.listly.io/docs/zh-hans/support/faq/3.-ding-yue-fang-an.md)
- [4. 积分](https://help.listly.io/docs/zh-hans/support/faq/4.-ji-fen.md)
- [为什么我充值的积分突然消失了？](https://help.listly.io/docs/zh-hans/support/faq/4.-ji-fen/wei-shen-me-wo-chong-zhi-de-ji-fen-tu-ran-xiao-shi-le.md)
- [5. 代理设置](https://help.listly.io/docs/zh-hans/support/faq/5.-dai-li-she-zhi.md)
- [如何取消代理订阅？](https://help.listly.io/docs/zh-hans/support/faq/5.-dai-li-she-zhi/ru-he-qu-xiao-dai-li-ding-yue.md)
- [6. 服务与功能](https://help.listly.io/docs/zh-hans/support/faq/6.-fu-wu-yu-gong-neng.md)
- [如何安装扩展程序？](https://help.listly.io/docs/zh-hans/support/faq/6.-fu-wu-yu-gong-neng/ru-he-an-zhuang-kuo-zhan-cheng-xu.md)
- [7. 数据提取错误](https://help.listly.io/docs/zh-hans/support/faq/7.-shu-ju-ti-qu-cuo-wu.md)
- [8. Listly 图片下载器](https://help.listly.io/docs/zh-hans/support/faq/8.-listly-tu-pian-xia-zai-qi.md)
- [Listly Image Downloader 有什么不同？](https://help.listly.io/docs/zh-hans/support/faq/8.-listly-tu-pian-xia-zai-qi/listly-image-downloader-you-shen-me-bu-tong.md)
- [应该如何准备上传到图片下载器的 Excel 文件？](https://help.listly.io/docs/zh-hans/support/faq/8.-listly-tu-pian-xia-zai-qi/ying-gai-ru-he-zhun-bei-shang-chuan-dao-tu-pian-xia-zai-qi-de-excel-wen-jian.md)
- [使用图片下载器时必须上传 Excel 文件吗？](https://help.listly.io/docs/zh-hans/support/faq/8.-listly-tu-pian-xia-zai-qi/shi-yong-tu-pian-xia-zai-qi-shi-bi-xu-shang-chuan-excel-wen-jian-ma.md)
- [图片下载器的文件名选项有什么区别？](https://help.listly.io/docs/zh-hans/support/faq/8.-listly-tu-pian-xia-zai-qi/tu-pian-xia-zai-qi-de-wen-jian-ming-xuan-xiang-you-shen-me-qu-bie.md)
- [我输入了 URL 但图片没有下载。](https://help.listly.io/docs/zh-hans/support/faq/8.-listly-tu-pian-xia-zai-qi/wo-shu-ru-le-url-dan-tu-pian-mei-you-xia-zai.md)
- [下载的图片文件少于输入的 URL 数量。](https://help.listly.io/docs/zh-hans/support/faq/8.-listly-tu-pian-xia-zai-qi/xia-zai-de-tu-pian-wen-jian-shao-yu-shu-ru-de-url-shu-liang.md)
- [按网页抓取失败消息的解决方案](https://help.listly.io/docs/zh-hans/support/solutions-by-extraction-failure-message.md)
- [显示访问被阻止消息。（CAPTCHA、机器人检测、权限检查、无法访问等）](https://help.listly.io/docs/zh-hans/support/solutions-by-extraction-failure-message/xian-shi-fang-wen-bei-zu-zhi-xiao-xi-captcha-ji-qi-ren-jian-ce-quan-xian-jian-cha-wu-fa-fang-wen-den.md)
- [仅显示连接失败消息。](https://help.listly.io/docs/zh-hans/support/solutions-by-extraction-failure-message/jin-xian-shi-lian-jie-shi-bai-xiao-xi.md)
- [弹出窗口覆盖提取区域。](https://help.listly.io/docs/zh-hans/support/solutions-by-extraction-failure-message/tan-chu-chuang-kou-fu-gai-ti-qu-qu-yu.md)
- [显示登录屏幕。](https://help.listly.io/docs/zh-hans/support/solutions-by-extraction-failure-message/xian-shi-deng-lu-ping-mu.md)
- [仅显示没有任何内容的空白屏幕。](https://help.listly.io/docs/zh-hans/support/solutions-by-extraction-failure-message/jin-xian-shi-mei-you-ren-he-nei-rong-de-kong-bai-ping-mu.md)
- [仅主要内容不可见。](https://help.listly.io/docs/zh-hans/support/solutions-by-extraction-failure-message/jin-zhu-yao-nei-rong-bu-ke-jian.md)
- [页面显示为空白。](https://help.listly.io/docs/zh-hans/support/solutions-by-extraction-failure-message/ye-mian-xian-shi-wei-kong-bai.md)
- [\[批量提取\] 显示正常但无问题的屏幕。](https://help.listly.io/docs/zh-hans/support/solutions-by-extraction-failure-message/pi-liang-ti-qu-xian-shi-zheng-chang-dan-wu-wen-ti-de-ping-mu.md)
- [\[定时提取\] 显示正常但无问题的屏幕。](https://help.listly.io/docs/zh-hans/support/solutions-by-extraction-failure-message/ding-shi-ti-qu-xian-shi-zheng-chang-dan-wu-wen-ti-de-ping-mu.md)
- [错误代码 - TimeOutException、TimeLimitExceeded](https://help.listly.io/docs/zh-hans/support/solutions-by-extraction-failure-message/cuo-wu-dai-ma-timeoutexceptiontimelimitexceeded.md)
- [错误代码 - AutoClickError](https://help.listly.io/docs/zh-hans/support/solutions-by-extraction-failure-message/cuo-wu-dai-ma-autoclickerror.md)
- [错误代码 - ActionScriptError、ScriptError](https://help.listly.io/docs/zh-hans/support/solutions-by-extraction-failure-message/cuo-wu-dai-ma-actionscripterrorscripterror.md)


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