Enterprise - Proxy Auto Retry

What is Proxy Auto-Retry?

When collecting large amounts of data, some requests may fail due to network blocking, timeouts, or IP restrictions.

Proxy Auto-Retry is an Enterprise-exclusive feature that improves success rates in these failure situations. This feature automatically switches to a different proxy IP whenever a request fails, maintaining connection stability while continuing collection.

Important Notice

The proxy feature in the Enterprise plan is provided as a separate option. To use this feature, you must have a separately purchased proxy. For inquiries about proxy setup or purchase, use the [Purchase Proxy] button in the settings page or contact [email protected].

How to Use

1

Identify Extraction Failure Causes Using Screenshots

For server-executed extraction tasks like group extraction, auto-click, auto-scroll, templates, and scheduled tasks, if collection fails due to website blocking, you can improve task success rates using the proxy auto-retry feature.

Reference: Using auto-generated screenshots when data extraction fails, you can check the page state and error codes at the time of failure.

2

Navigate to the Task's Settings Page

Enter the task's settings page.

3

Click the Retry (Proxy) Button in the Private Proxy Section

In the [Private Proxy] section of the settings page, check the [Retry (Proxy)] option to enable the feature.

4

Configure Detailed Options

Each proxy auto-retry option is described as follows:

A. Select Proxy Pool

➊ All Private proxies: Sequentially retry using available IPs from all registered private proxies.

➋ All Private proxies in same country: Use only proxies from the same country as the selected proxy.

➌ All Private proxies in same providers: Use only proxies from the same provider as the selected proxy.

B. Select Request Interval

You can freely set the request interval. However, if the interval is too short, the next request may overlap before the previously attempted proxy server's work is complete, so we recommend maintaining an appropriate work interval based on the web page's data volume.

5

Save Selected Settings

Once you've finished configuring, click the [Save] button at the bottom of the settings page.

6

Re-extract the Task

After saving settings, click the [Re-extract] icon in the task list to restart collection with the configured proxy auto-retry rules applied.

7

Check Re-extraction Processing Results

After extraction completes, you can verify each request's processing results in the group results page. The number displayed in the retry column of the table records the proxy auto-retry process.

The display format is Success attempt / Number of proxies in pool. For example, if displayed as 6 / 15, it means extraction succeeded on the 6th proxy out of 15 proxy servers selected in the settings.

This value allows you to intuitively understand how many proxy switches were attempted and how sensitive specific requests were to blocking.

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