# I entered a URL but the image did not download.

Check that the URL you entered is not a webpage address. Image URLs are different from webpage addresses and should be a URL that displays only the image.

#### How to resolve

<figure><img src="/files/f1395f64312d36319abaeb765677f60e6aada4b4" alt=""><figcaption></figcaption></figure>

{% stepper %}
{% step %}

### Make sure the URL is correct.

* You must enter a URL that directly displays only the image instead of a webpage.
* Example: <https://example.com/image.jpg>
  {% endstep %}

{% step %}

### Use the preview feature.

* If the image URL is entered correctly, the image will be displayed in the preview area below.
* When the preview displays correctly, proceed with the download.
  {% endstep %}
  {% endstepper %}


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```
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```

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