# Can I request a refund during an annual subscription? Partial refunds are possible. However, the amount corresponding to the period you've already used will be deducted, and only the remaining balance will be refunded. According to our terms of service, if more than 30 days have passed since your payment date, refunds may not be possible even if you haven't actually used the service that month. If you have questions or requests regarding annual subscription refunds, feel free to email us at . {% hint style="info" %} **Note** \ If you started an annual subscription on January 1st, your fourth payment (month 4) will process on April 1st. If you have no service usage history through April 15th, months through March are considered used. If there's no usage history in April, that month's amount would be included in the refundable period. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.listly.io/support/faq/payment-and-refund-information/can-i-request-a-refund-during-an-annual-subscription.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.