# Subscription Plans

#### \[Monthly Subscription]

First, log in to your Listly account, then go to My Account → Payment Information page, select the Modify/Cancel Auto-Pay button, and choose Cancel Auto-Pay. Payments will not be processed from the next subscription renewal date. You will be switched to the free plan from the next monthly renewal, and daily extraction limits and access to the data board will be restricted.<br>

#### \[Annual Subscription]

Please send an email at <hello@listly.io> about requesting subscription cancellation and refund along with your Listly account you are currently using. According to the service refund policy, we will assist with a refund after deducting the months already used, and you will be switched to the free plan from the next monthly renewal. For inquiries related to refunds, please refer to the following article - [How do I request a refund?](https://www.listly.io/help/ko/faq/%ED%99%98%EB%B6%88-%EC%9A%94%EC%B2%AD%EC%9D%80-%EC%96%B4%EB%96%BB%EA%B2%8C-%ED%95%98%EB%82%98%EC%9A%94/)

{% hint style="warning" %}
**Note**

Account deletion is not subscription cancellation. If you delete your account without cancelling your subscription, your member information will be deleted and the refundable amount cannot be checked, so please make sure to confirm your current subscription plan before deleting your account.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.listly.io/support/faq/subscription-plans.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
