> For the complete documentation index, see [llms.txt](https://help.listly.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.listly.io/support/troubleshooting-by-error-message/scheduler-normal-screen.md).

# \[Scheduled Extraction] A normal screen with no issues

<figure><img src="https://images.gitbook.com/__img/dpr=2,width=760,onerror=redirect,format=auto,signature=-1086116399/https%3A%2F%2Fcontent.gitbook.com%2Fcontent%2FiKxoYELFf9WS8XCvYe6S%2Fblobs%2FVR8P9fl0k8NTbTIAaXRV%2Fscheduler-1.png" alt=""><figcaption></figcaption></figure>

This help guide is for the schedule feature **where repeated extraction has been set up** in a task, **when a page that was previously being extracted successfully** suddenly fails to extract. In the error screenshot **even though the target page appears normal** when data was not collected. This means that **the data location (structure) specified during initial setup has highly likely changed, or that area no longer exists**.In this case, we recommend reselecting the data on that page and registering it as a new task.

<figure><img src="https://images.gitbook.com/__img/dpr=2,width=760,onerror=redirect,format=auto,signature=-213326703/https%3A%2F%2Fcontent.gitbook.com%2Fcontent%2FiKxoYELFf9WS8XCvYe6S%2Fblobs%2FZQniK6l6NHeEhcfuHvp3%2Fscheduler-2.png" alt=""><figcaption></figcaption></figure>

#### **✅ Solution** <a href="#solution" id="solution"></a>

**The selection methods described below are not recommendations for all cases**. This guide **when an existing extraction fails** is a reference tip to increase the success rate in a new task. For sites with simple structures, selecting multiple detailed areas can still collect data without issues.​

* Access the page, **reselect the data, and extract**. If you want to specify an area using Parts for extraction, selecting a slightly higher element (a larger area) can reduce the chance of failure during repeated extraction.

<figure><img src="https://images.gitbook.com/__img/dpr=2,width=760,onerror=redirect,format=auto,signature=-1509943523/https%3A%2F%2Fcontent.gitbook.com%2Fcontent%2FiKxoYELFf9WS8XCvYe6S%2Fblobs%2FRfHQo2CYYZcKtLnAPST6%2Fscheduler-3.png" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**If the problem continues even after trying all the suggested methods, please contact us at** [**hello@listly.io**](mailto:hello@listly.io)**. We will help you resolve the issue after an accurate diagnosis of the cause.**
{% endhint %}


---

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