Only a blank empty screen is visible

Path change, Intentional loading delay, Redirection, Permission restriction For reasons such as the above, when the collector accesses that URL if the content does not load and it first reaches an empty page with no content there is. In this case, the error screenshot will also show only a white background with no content.

✅ Solution

• First, click the [shortcut icon] next to the URL to directly access the page. For more accurate diagnosis, browser incognito mode we recommend opening (browser logged out) and pasting the URL to check. (Chrome incognito mode shortcut: Ctrl+Shift+N or Command+Shift+N)

When accessing in incognito mode, if the intended page appears after a certain time, increase the [Settings → Wait briefly] time and try adjusting so extraction proceeds after the page has loaded.

If when accessing the URL the URL in the address bar automatically changes and it becomes a different page such as the main screen or a login screen instead of the intended page, Redirection thenit may be difficult to extract with basic system automation settings.

If it is still difficult to resolve even after trying the suggested methods, please contact us at [email protected]. We will help you resolve the issue after an accurate diagnosis of the cause.