# An access blocked message is shown

<figure><img src="https://images.gitbook.com/__img/dpr=2,width=760,onerror=redirect,format=auto,signature=1182902392/https%3A%2F%2Fcontent.gitbook.com%2Fcontent%2FiKxoYELFf9WS8XCvYe6S%2Fblobs%2F2zr5Lc73szGSNiPilBcY%2Fcapcha-1.png" alt=""><figcaption></figcaption></figure>

In the screenshot **CAPTCHA**, **robot detection**, **permission check**, or other **messages suggesting blocking** are displayed,and if the same screen repeats even after retrying later, the collector is **being blocked by the target site.** Regardless of the error code, in this case **proxy settings**are required.​

#### **✅ How to resolve** <a href="#how-to-resolve" id="how-to-resolve"></a>

* **Lower the \[Execution Speed] at the top right of the dashboard or \[Settings → Group Extraction Speed]**&#x74;o '1'. Increasing the interval between requests can help avoid **robot detection** caused by excessive requests.
* **\[Settings → Listly Premium Proxy]** Try selecting an IP from another country in \[Settings → Listly Premium Proxy]. You can bypass the IP address to reaccess blocked pages. Note that this proxy is a shared resource used by all users of the Listly servers, so speed degradation or temporary connection instability may occur.​​<br>

  <figure><img src="https://3090065457-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgoHfMCeMlqJPW61OR5d1%2Fuploads%2FzCyZR7hxdBEDft7469MX%2Fimage%20(17).png?alt=media&#x26;token=4f56eabb-1277-4cc9-a3c6-fb3265d75680" alt=""><figcaption></figcaption></figure>

  * If a public proxy does not resolve the issue, consider using a [**private proxy**](https://app.gitbook.com/o/Uu6AM3fgpZza0EpsJM4N/s/goHfMCeMlqJPW61OR5d1/~/edit/~/changes/78/support/faq/proxy/do-i-necessarily-need-a-private-proxy-server) that provides a dedicated IP. This allows for a more stable connection. To apply for a private proxy, contact us via \[[**this link**](https://www.listly.io/contact?about=proxy)] or at <hello@listly.io>.


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