# A login screen is displayed

<figure><img src="https://images.gitbook.com/__img/dpr=2,width=760,onerror=redirect,format=auto,signature=-409256116/https%3A%2F%2Fcontent.gitbook.com%2Fcontent%2FiKxoYELFf9WS8XCvYe6S%2Fblobs%2Fy7Hf6QcycHgMIDqSe5f5%2Flogin-1.png" alt=""><figcaption></figcaption></figure>

In the error screenshot **Login** If the screen is visible, before the system can access the target page to collect data, **the login authentication may not have been completed properly,** resulting in an inability to load data.In this case, because it remains on the login request screen before recognizing the specified data area or tab, various errors such as PartSelectionError or NoMatchingTab may occur.

#### **✅ How to resolve** <a href="#how-to-resolve" id="how-to-resolve"></a>

* ​[**\[Related help\]** How to set up the Login (beta) feature](https://app.gitbook.com/o/Uu6AM3fgpZza0EpsJM4N/s/goHfMCeMlqJPW61OR5d1/~/edit/~/changes/78/getting-started/databoard-features/settings-auto-login). Please refer to it and try configuring automatic login.
* ※ However, recently procedures and security have been strengthened with measures like two-factor authentication and social login, so automatic login functionality is often restricted. If you want to extract a private page, **we recommend using the '**[**Tabs**](https://help.listly.io/~/revisions/0fNj2nxt1SI8ayplcZXm/getting-started/extension-features/tabs-parts)**' feature that allows extraction while you are directly logged into the page in your browser.**

**Additional options**

* On some sites, temporarily storing cookies from a logged-in session to maintain authentication can also be effective. Within the extension popup **\[Use cookies]** If you enable the toggle button and extract data, **authentication cookies will be automatically saved and the logged-in state will be maintained for about one hour.**

<figure><img src="https://3090065457-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgoHfMCeMlqJPW61OR5d1%2Fuploads%2FrV4cPGbxgCoujr37kkYH%2Fuse-cookie.avif?alt=media&#x26;token=1056cc62-ae8c-46fb-ac66-c0140d860a59" alt=""><figcaption></figcaption></figure>

* If the amount of work to extract can be completed within the time that login is maintained via cookies, you can try this relatively easily. However, stability may vary depending on the user's connection environment or the site's authentication policies, and extraction may fail again after the cookies expire, so please keep this in mind.

{% hint style="success" %}
**If it remains difficult to resolve after trying the suggested methods, please contact us at** [**hello@listly.io**](mailto:hello@listly.io)**. We will help you resolve the issue after accurately diagnosing the cause.**
{% endhint %}


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